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 Claims Emergency


London Branch

+44 203 829 5858


Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.

Correspondents

21 Apr 2026

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For the 2025 financial year, the Club achieved a combined ratio of 99.6%, in line with its mutual ethos of providing insurance 'at cost' to its Members. The Club has seen an increase in premium earned during the year of 2.2%, taking gross earned income to US$ 306.9m. The Club’s underwriting business benefited from a strong competitive position which delivered this steady growth in premium whilst still maintaining the Club’s underwriting discipline.

The strong return on the Club’s investment portfolio was a key contributor to year-end net assets reaching US$ 530.7m. This strong capital position, which is reflected in the Club’s A rating (stable outlook) from Standard & Poor’s, leaves the Club well placed to continue to provide high quality, well priced P&I insurance to its Members into 2026 and beyond.

Financial and Member data summary

  • Combined ratio 99.6% (2024: 98.8%)
  • Underwriting surplus US$ 1.0m (2024: US$ 3.2m)
  • Earned premiums, net of reinsurance US$ 270.8m (2024: US$ 266.9m)
  • Incurred claims, net of reinsurance US$ 191.4m (2024: US$ 188.5m)
  • Investments returned a gain of US$ 85.1m (2024: gain of US$ 38.4m)
  • Capital and free reserves US$ 530.7m (2024: US$ 447.5m)
  • Entered Members 8,296 (2024: 8,671)
  • Entered tonnage 34.4m (2024: 32.9m)
  • Entered vessels 35,378 (2024: 35,733)

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