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 Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.

Correspondents

18 Oct 2018

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As a provider of P&I insurance for vessels trading worldwide, the wellbeing of seafarers serving on Member’s vessels remains a key focus of the Club’s Loss Prevention department.

In partnership with the International Seafarers’ Welfare and Assistance Network (ISWAN) the Club has published a series of Good Mental Health Guides to raise awareness of the importance of mental wellbeing on board. The second guide in the series, Psychological Wellbeing at Sea, was written by Consultant Clinical Psychologist Dr. Pennie Blackburn and uses evidence from the field of Positive Psychology, to provide seafarers with straightforward, practical tips on how to enhance their wellbeing despite the many challenges of life at sea.

Mindful of our international market, the Club is now pleased to offer this guidance in Arabic, Filipino, Hindi, Russian, Chinese and Spanish, ensuring that this information is helpful and accessible to our diverse Membership.

This article is one in a series of articles produced in partnership with ISWAN, which have been shortlisted in the Best Crew Welfare Programme/Campaign category of the Safety at Sea Awards 2018. View the series so far.

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